NEC Software Solutions
Leads the end-to-end management of strategically significant, high-value and complex opportunities. · Owns the bid management approach, governance model, review strategy and submission plan, and chairs bid kick-offs,...
Producing technical architecture designs for corporate platforms and customer solutions across on‑premise, data centre, and public cloud environments. · Evaluating architecture and design options, making evidence‑based...
Own the enterprise AI strategy. · Identify where AI can add the most value. · Help prioritise investment and focus.
Delivery within NEC for; · Incident Management excluding Major Incident Management · Service Desk function
Manage and review the progression of Knowledge Articles in accordance with the CSC Knowledge Management processes. · Develop, co-ordinate and promote the effective functioning of Knowledge Management activities across...
Review and validate Change requests and impact assessments. · Host and document Change-related calls. · Coordinate with internal teams and external departments.
Provide customer support to end users to triage faults/issues · Providing 2nd line technical support to field based engineers relating to radio faults · Provides technical support for the development, construction,...
Collaborate with the Sales and BID teams in preparing tender responses and develop tailored presentations and proposals that address specific client needs and challenges · Conduct comprehensive software demonstrations...