Deliveroo

As an SMB Account Manager you will have discussions with our restaurant partners about all aspects of their business. Whether that's how they can get involved in our national and local marketing campaigns, what steps...

Identify and close partnerships: Map, prospect, and pitch to high-potential restaurants across your region to ensure we have the best local selection. · Drive end-to-end onboarding: Oversee the restaurant onboarding...

Provide timely, clear, and empathetic written support to riders across multiple markets, with a focus on resolving complex payment and account queries within defined service level agreements. · Handle escalated cases...

Build and maintain high-throughput backend services using Go. · Collaborate with product managers, designers, and frontend developers to ship features that support internal support agents across the globe. · Design...

Merchant editorial programmes. Build and manage a focused content plan across both brands, including the merchant blog, practical business guidance and thought leadership. Use merchant research, frontline feedback and...

As an SMB Account Manager you will have discussions with our restaurant partners about all aspects of their business. Whether that's how they can get involved in our national and local marketing campaigns, what steps...

Portfolio Management: Nurture high-value corporate accounts across the UK, building deep relationships with decision-makers while tracking key usage metrics to identify trends, mitigate risks, and maximize revenue...

Own the design and execution of the CPC-to-CPO migration, including the core open question of whether the system stays CPO-facing externally while optimising CPC behind the scenes, or some hybrid of the two · Build and...

Own the full ML lifecycle: Lead the design, development, and productionisation of machine learning models used in customer support and high-stakes decision systems. · Architect for reliability: Build robust monitoring,...

Design, build, test, deploy and operate the backend services, APIs and automation that the BI platforms across DoorDash, Deliveroo and Wolt depend on · Automate the platform lifecycle end to end (provisioning, metadata,...

Own and evolve the semantic layer behind our BI platforms: LookML and Canvas BI models, metric and dimension definitions, and the governance that keeps them trusted · Build and operate the Looker and Sigma platforms...

Own the rider onboarding journey end-to-end, removing friction for applicants and maintaining healthy rider fleet levels to meet customer demand. · Monitor supply pacing and pipeline metrics across assigned markets,...

Lead a defined monetisation workstream, partnering with commercial leadership across global markets to shape our approach to commission, fee structures and take rate. Run monetisation pilots, track performance, and...

Acquire Corporate Clients: Lead end-to-end sales cycles to convert and onboard high-value corporate clients onto the Deliveroo for Work platform. · Manage High-Value Accounts: Oversee a dedicated account portfolio,...

Deliver New Business Targets: Own and deliver the UK mid-market revenue target through a combination of personal sales pipeline execution and team performance management. · Lead and Coach Sales Talent: Lead, coach, and...

3 Team Leads · circa 30+ in-house Representatives split across our London and Manchester offices, · circa 30+ person team in Deliveroo India

Own Segment Strategy: Act as the directly responsible individual (DRI) for advertising adoption and performance across Key Accounts, Mid-Market, and SMB partner segments globally. · Build Scalable Programs: Design...

Execute precise order fulfillment by picking customer essentials quickly and accurately to meet delivery deadlines. · Maintain product integrity by ensuring all goods received and dispatched meet our high standards for...

Strategic Relationship Management: Act as the primary consultant for a portfolio of major restaurant partners, managing weekly operational meetings and high-level performance reviews. · Data-Driven Insight: Monitor and...

Drive Reporting Excellence: Lead month-end and quarter-end close activities, ensuring all financial reporting deliverables are accurate, timely, and aligned with US headquarters requirements. · Operational Oversight:...

Managing channel, queue and team leader/ agent performance across our in-house teams in Manchester, UK and Milan, Italy. · Identifying trends in performance and conducting root cause analysis (e.g. Team Leader/agent...

Responsible for month-end reporting processes for the region and specific processes across all group entities · Liaise with the local Finance & Strategy and operational teams to produce monthly variance analysis and...

Lead end-to-end delivery of large-scale SMB initiatives - from scoping and governance through to sign-off, communications and reporting - so senior teams can track commercial impact. · Apply a consistent, recognised...

Act as Local Expert: Serve as the face of Deliveroo for Milton Keynes & Northampton, mapping out local sales strategies to close value proposition gaps and improve customer selection. · Manage Top Restaurant...

Strategic Relationship Management: Act as the primary consultant for a portfolio of major restaurant partners, managing weekly operational meetings and high-level performance reviews. · Data-Driven Insight: Monitor and...

Build and maintain high-throughput backend services using Go. · Collaborate with product managers, designers, and frontend developers to ship features that support internal support agents across the globe. · Design...

Deliver in-person onboarding: Travel across the UKI to lead face-to-face rider onboarding sessions and support operations within our regional Rider Onboarding Hubs. · Secure hyper-local supply: Target and resolve rider...

Manage SDRs to lead quality partner acquisition, generate new sales opportunities, and ensure relevant utilisation of Salesforce to track pipeline · Identify the development areas of SDR's, provide coaching sessions to...

Proactively identify and engage top-tier engineering talent using creative sourcing techniques, LinkedIn Recruiter, Ashby, and developer communities. · Craft thoughtful, highly personalised outreach that authentically...

Owning end-to-end paid demand generation across our markets and B2B products, managing significant budgets across a broad channel mix (Meta, TikTok, Google, programmatic and beyond), experimenting with locally relevant...

Grow restaurant partnerships: Maintain and expand commercial relationships with top Midlands restaurant partners through regular face-to-face and remote consultation. · Optimise commercial performance: Analyse...

Own the prioritised order of work for Core - building a clear, ranked plan, explaining the reasoning behind it, and being explicit about what's being deferred and why · Turn vague or incomplete partner requests into...

Lead Partner Relationships: Act as the primary relationship lead for newly signed restaurants, ensuring they are built for success and remain highly engaged with the platform. · Consult on Growth: Educate partners on...

Strategic Portfolio Management: Independently manage a portfolio of accounts using a desk-based model, driving growth through phone, email, and video presentations. · Relationship Partnership: Build and maintain...

Strategic Prospecting: Map, prospect, pitch, and close new restaurants across your region, acting as a city-level expert who knows exactly which up-and-coming spots customers crave most. · Multi-channel Outreach:...

Strategic Prospecting: Map, prospect, pitch, and close new restaurants across your region, acting as a city-level expert who knows exactly which up-and-coming spots customers crave most. · Multi-channel Outreach:...

Own complex partner resolutions: Manage high-impact queries and escalations from account managers who support our largest restaurant and grocery accounts with an obsessive focus on service excellence. · Navigate...

What new benefits should we launch for Subscription - which ideas are worth pursuing, and what's the business case for each? · How do we prioritise and sequence a pipeline of benefit ideas against limited engineering,...

Design, build, and operate production systems across backend services and user-facing applications. · Lead technically complex initiatives across areas such as merchant onboarding, analytics, recommendations, menu and...

Design and operate a global compliance change management framework to identify new or changing security, privacy, regulatory, contractual and framework obligations across DoorDash’s markets and products. · Maintain a...

Referral & Reactivation Incentives: Own the end-to-end strategy, performance, and budget for rider referral and reactivation incentive programmes, continuously testing and iterating to improve efficiency. · Retention...

Hybrid (3 days per week in the London office required) · Team Leadership role

Responsible for month-end reporting processes for the region and specific processes across all group entities · Liaise with the local Finance & Strategy and operational teams to produce monthly variance analysis and...

Own Enterprise Deals: Lead end-to-end sales cycles for high-value, multi-market partnerships with Fortune 500 and large global organisations. · Manage Strategic Accounts: Oversee account management for top global...

Strategic Prospecting: Map, prospect, pitch, and close new restaurants across your region, acting as a city-level expert who knows exactly which up-and-coming spots customers crave most. · Multi-channel Outreach:...

Manage day-to-day accounting activities to ensure compliance with U.S. GAAP, internal policies, SOX controls, and external audits. · Integrate general ledger accounting operations to drive alignment with global...

Develop and Execute Procurement Strategies: Create and implement procurement strategies that deliver value, cost savings, and operational efficiencies. Align these strategies with broader business objectives to support...

Lead and develop a field team: Line manage and coach a team of up to six Territory Managers, setting territory-level strategies to retain and grow the best local selection. · Drive regional commercial performance: Set...

Drive regional restaurant acquisition: Map, prospect, pitch, and close high-value restaurant partners across Sevenoaks and Royal Tunbridge Wells to expand our local marketplace selection. · Execute strategic business...

Set the vision and long-term product strategy for one of our vertical fraud teams or our horizontal platform fraud team. · Prevent, detect and mitigate fraud and abuse, building and leveraging AI systems to address risk...

Answer the questions that matter, continuously. Maintain a rigorous view on business performance: Are we on track against our goals? What's changed? How does this compare with what we expected? What should we expect...

Strategic Prospecting: Map, prospect, pitch, and close new restaurants across your region, acting as a city-level expert who knows exactly which up-and-coming spots customers crave most. · Multi-channel Outreach:...

Lead strategy. Define and drive DoorDash's support automation expansion strategy for international markets: determining use cases, prioritization frameworks, and the approach to scaling automations across countries in a...

Own the strategy, execution, optimisation & reporting of all automated and bespoke campaigns, across channels such as email & push, to deliver customer growth · Be comfortable with data targeting, segmentation &...

Act as the local market expert: Represent Deliveroo across North East & Yorkshire by maintaining deep knowledge of the local restaurant landscape, industry trends, and neighborhood dynamics. · Drive partner account...

Own end-to-end execution of partner lifecycle and ad-hoc email/WhatsApp campaigns, from audience build through to send and QA · Design and continuously improve lifecycle programmes, using performance data to iterate on...

Act as Local Expert: Serve as the face of Deliveroo for Milton Keynes & Northampton, mapping out local sales strategies to close value proposition gaps and improve customer selection. · Manage Top Restaurant...

Working closely with Product, Data Science and the local markets to identify opportunities to improve our Consumer Pricing processes and algorithms · Conducting in-depth performance and competitor analysis to understand...

Lead & scale the team: Manage and develop the Merchant F&S team, building a high-performing organisation through strong coaching, clear prioritisation, and active talent development. · Own commercial impact: Partner...

Grow restaurant partnerships: Maintain and expand commercial relationships with top restaurant partners in Central London through regular face-to-face and remote consultation. · Optimise commercial performance: Analyse...

Build and improve ranking models for vertical landing pages (grocery, retail), deciding what a user sees first when they land on a store page · Design models that blend new-vertical content into a homepage built around...

Set the creative vision and strategy: Partner with Marketing, Product, and cross-functional stakeholders to define, evolve, and execute global creative strategies for major brand campaigns, product launches, and key...

Strategic Prospecting: Map, prospect, pitch, and close new restaurants across your region, acting as a city-level expert who knows exactly which up-and-coming spots customers crave most. · Multi-channel Outreach:...

Manage end-to-end platform setup, activation, optimisation, and reporting for programmatic video and paid social across brand proposition and tactical campaigns. · Respond to briefs in collaboration with internal...

Drive Partner Performance: Use data analysis and industry insights to maximise order volumes and unlock growth potential for our top restaurant partners. · Manage Senior Relationships: Build and maintain high-impact...

Define the architecture for how thousands of engineers across DoorDash, Wolt, and Deliveroo actually develop and ship code: local and remote dev containers, remote IDE/VM lifecycle, and the full local-to-remote loop. ·...

Hybrid (3 days per week in the London office required) · Individual contributor role

Lead and grow a multi-disciplinary team of Backend, iOS, Android, and Web engineers, fostering a diverse and high-achieving environment. · Drive technical and product strategy by setting clear project goals, guiding...

Guide daily activities across operational functions, ensuring service excellence, adherence to performance targets, and seamless cross-team collaboration · Championing change and leading on identifying new ways of...

Define and own the global HR compliance strategy establishing a clear vision, operating model, and multi-year roadmap that is well understood across the People team and actively aligned to business priorities across the...

Own the strategic roadmap and execution for DoorDash's accounting infrastructure, including the data pipelines, system integrations, and automation platforms that power financial reporting, reconciliation, and...

Acquire new business by phone and email · Pipeline management · Build daily plans

Build and improve ranking models for vertical landing pages (grocery, retail), deciding what a user sees first when they land on a store page · Design models that blend new-vertical content into a homepage built around...

Operate the ROC in Real Time: Monitor dashboards, alerts, inbound reports, and open-source signals to identify security, safety, and operational incidents as they emerge. · Execute Incident Response: Triage incidents...

Design and improve ETA and delivery-time prediction models that power the consumer-facing experience across Deliveroo. · Build models used by our dispatcher, helping inform the automatic allocation of riders to orders....

Drive regional restaurant acquisition: Map, prospect, pitch, and close high-value restaurant partners across your region to expand our local market selection. · Execute strategic business development: Engage with...

Drive regional restaurant acquisition: Map, prospect, pitch, and close high-value restaurant partners across your region to expand our local market selection. · Execute strategic business development: Engage with...

Drive regional restaurant acquisition: Map, prospect, pitch, and close high-value restaurant partners across your region to expand our local market selection. · Execute strategic business development: Engage with...

Hybrid (3 days per week in the London office required) · Individual contributor role

Hybrid (3 days per week in the London office required) · Individual contributor role

Manage end-to-end platform setup, activation, optimisation, and reporting for programmatic video and paid social across brand proposition and tactical campaigns. · Respond to briefs in collaboration with internal...

Manage end-to-end platform setup, activation, optimisation, and reporting for programmatic video and paid social across brand proposition and tactical campaigns. · Respond to briefs in collaboration with internal...

Lead the Live Network function across all Deliveroo's European markets, acting as the go-to on rider incentives and network performance execution. · Own real-time network balance - ensuring the right number of riders...

Architecture & Control Implementation: Design, deploy, and maintain core corporate security controls, including phishing-resistant MFA, Just-In-Time (JIT) access, strict role-based access control (RBAC), zero-trust...

Translate category strategies into actionable sourcing plans across warehousing, last-mile fulfilment, apparel, manufacturing, and consumables, driving consolidation across our brands. · Lead end-to-end competitive...

Strategic Decision Support: Partner with stakeholders across the business to develop new investment decision-making frameworks and drive strategy in a dynamic environment. · Growth vs. Profitability: Own complex models...

Consumer Product Impact: Evaluate the effectiveness of high-impact consumer products at scale and develop creative growth strategies. · Strategic Modelling: Build custom financial models tailored to specific business...

Drive Technical Excellence: Act as a subject matter expert, providing high-level reviews and technical advice across multiple teams. · Architect Scalable Solutions: Define and design technical solutions for complex...

Lead Development of Creative Concepts : Originate and implement creative concepts, making sure they align with the company’s brand strategy and goals. · Lead teams - Lead project teams ensuring creative excellence...

8+ years' experience in strategy consulting, commercial strategy, revenue operations, sales operations, merchant operations, or a related field · A track record of leading multi-disciplinary, multi-country teams,...

End-to-End Recruitment Delivery: Lead full-cycle recruitment for technical intern and new graduate roles across the UK and Finland, from sourcing and interviewing to extending final offers. · DE&I & Pipeline Building:...

Own end-to-end payment process design - map, document, and continuously improve all Payment-related processes (including COO and COBD), defining clear success metrics to ensure they run efficiently and deliver a...

Lead and develop a high-performing sourcing team of five, setting clear goals, driving accountability, and building capability across the Corporate Services portfolio. · Build and execute multi-year category strategies...

Take technical ownership of critical accounting infrastructure projects - designing and building the backend services, data pipelines, and integrations that power DoorDash's financial reporting, reconciliation, and...

Drive Dispatch Excellence: Oversee that all orders are picked to meet time targets and lead the dispatch area to ensure seamless packing for our customers. · Manage Inventory Rigour: Unload deliveries according to...

You are a Project Owner who can understand customer problems and translate objectives into well defined and scoped sub-problems for yourself and peers. · You set a high bar for craftsmanship, reliability, and...

Drive Channel Strategy & Growth: Own the strategy, execution, and performance of paid search and app marketing across France, Italy, and Belgium to deliver targets for customer acquisition, resurrections, and...

End to end ownership of UKI local promotions and merchant offers. Partnering with central functions to identify market needs and partner requirements and defining the “where” and “how” to play, building and implementing...

Drive Regional Commercial Strategy: Own the growth strategy and operational blueprints for key Irish markets, balancing top-line order volume expansion with bottom-line department profitability. · Lead and Develop...

Drive Partner Performance: Use data analysis and industry insights to maximise order volumes and unlock growth potential for our top restaurant partners. · Manage Senior Relationships: Build and maintain high-impact...