Frasers Group
Team Leadership: Lead, motivate, and develop a team of cycling enthusiasts to deliver outstanding customer service and achieve sales targets. · Customer Experience: Ensure that every customer enjoys a positive and...
Contact existing and prospective customers. · Build and develop your own portfolio of accounts. · Understand customer needs and identify relevant sales opportunities.
Conducting member consultations and MOVE onboarding sessions · Supporting new member acquisition and retention · Delivering high-quality fitness coaching and customer service
Lead a small team in one of our instore departments · Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently · Create an engaging working environment for...
Lead the team and maintain standards · Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently · Create an engaging working environment for colleagues
Greet customers, answer questions, and help them find the right product. · Deliver brilliant service at every touchpoint, from the door to the till. · Keep the shop floor tidy, well-stocked, and visually on point.
Deliver exceptional experiences that convert prospects into members · Drive membership sales, renewals, upgrades and secondary spend opportunities · Conduct tailored club tours based on individual fitness goals and needs
Greet and engage every customer with confidence and warmth from the moment they walk in. · Offer first-contact solutions, whether that's directing to click-and-collect or checking additional stock. · Provide styling...
Welcome and engage customers with friendly, professional advice. · Build strong product knowledge across bikes, accessories, and clothing. · Drive sales through smart upselling and cross-selling that genuinely helps the...