Frasers Group
Conducting member consultations and MOVE onboarding sessions · Supporting new member acquisition and retention · Delivering high-quality fitness coaching and customer service
Level 3 Personal Trainer Qualification · CIMSPA membership certificate ‘Practioner’ Level · Public Liability Insurance (£2m cover or more)
Greet customers, answer questions, and help them find the right product. · Deliver brilliant service at every touchpoint, from the door to the till. · Keep the shop floor tidy, well-stocked, and visually on point.
Deliver exceptional experiences that convert prospects into members · Drive membership sales, renewals, upgrades and secondary spend opportunities · Conduct tailored club tours based on individual fitness goals and needs