Frasers Group
Engage with every customer to deliver outstanding service · Use your product knowledge to offer tailored recommendations · Support the team in delivering store goals
Greet customers, answer questions, and help them find the right product. · Deliver brilliant service at every touchpoint, from the door to the till. · Keep the shop floor tidy, well-stocked, and visually on point.
Deliver personalised fitness coaching and training programmes · Conduct fitness consultations and member onboarding through our MOVE programme · Build and grow your Personal Training client base
Welcoming members and guests, ensuring every interaction is positive and professional. Supporting membership sales and retention by providing excellent service and guidance.
Deliver exceptional experiences that convert prospects into members · Drive membership sales, renewals, upgrades and secondary spend opportunities · Conduct tailored club tours based on individual fitness goals and needs
Level 3 Personal Trainer Qualification · CIMSPA membership certificate ‘Practioner’ Level · Public Liability Insurance (£2m cover or more)
Providing IT hardware support to all aspects of the business via our ticket systems, logging detailed information about each issue · Building, repairing, updating and maintaining all IT hardware across the business to...
Clean and maintain all gym areas, including fitness spaces, studios, changing rooms, showers and communal areas · Ensure gym equipment, touchpoints and surfaces are sanitised and presented to the highest standard ·...
Direct line management and coaching of Warehouse Operatives / Trainee Supervisors including 1:1's to discuss performance vs expectation, identifying SMART goals when performance not met in any of the key functional...
Conducting member consultations and MOVE onboarding sessions · Supporting new member acquisition and retention · Delivering high-quality fitness coaching and customer service