Deliveroo
Responsible for the daily oversight of a team of New Partner Experience Agents · Main activities to include coaching the team to develop skills, oversight of team behaviour and attendance, providing reporting on...
End to end ownership of UKI local promotions and merchant offers. Partnering with central functions to identify market needs and partner requirements and defining the “where” and “how” to play, building and implementing...
Technical integration ownership: Manage the end-to-end API technical integration of partners, from integration through to test planning, UAT, and production go-live, working with engineering and product to troubleshoot...
Drive Dispatch Excellence: Oversee that all orders are picked to meet time targets and lead the dispatch area to ensure seamless packing for our customers. · Manage Inventory Rigour: Unload deliveries according to...
You will report into the Site Manager and the site management team. · Ensuring that the cleanliness of the site is maintained to a high standard by cleaning as you go throughout the shift as well as regular deep...
Manage a portfolio of accounts through desk-based account management model · Support the growth of partners through email, phone, online presentations and video calls · Maintain long-term relationships with our partner...
Advise on complex commercial transactions: Structure and negotiate a wide range of agreements, from off-the-shelf SaaS contracts to large-scale, multi-jurisdictional business unit outsourcings. You’re comfortable with...
Portfolio Management: Lead a diverse portfolio of accounts using a desk-based model, supporting growth through phone, email, and digital presentations. · Relationship Partnership: Maintain long-term relationships with...
Strategic Architecture: Recommend and own the global strategy for Partner Operations, including site selection and the balance between in-house and outsourced (BPO) solutions. · Product & Tech Influence: Partner with...
Own and develop cost models across regions, ensuring robust methodology, clean inputs and clear documentation. · Lead weekly and monthly performance reviews (e.g. WBR) by synthesising Support OKRs, financials and...
Take ownership of complex infrastructure initiatives end-to-end, spanning Kubernetes, cloud infrastructure, networking, and infrastructure-as-code frameworks - making most technical decisions within scope without...
Own the day-to-day execution and coordination of the regional CRM initiatives, ensuring campaigns are delivered accurately and on time. · Build, proof, deploy and QA promotion set up and CRM campaigns across email, push...
Acquire new business by phone and email · Pipeline management · Build daily plans
Responsibility for the Care performance delivered to all sides of the marketplace for your areas through outsourced teams · Work with multiple stakeholders (global and local) to own and manage day to day performance of...
Grow restaurant partnerships: Maintain and expand commercial relationships with top restaurant partners across the Commuter Belt South region through regular face-to-face and remote consultation. · Optimise commercial...
Harmonise global frameworks: Play a key role in unifying compensation frameworks across DoorDash, Wolt, and Deliveroo by supporting the evolution of our global job architecture and salary range structures. · Maintain...
Experience line managing data scientists and supporting their career development · A strong background as a senior individual contributor, with hands-on experience in experimentation, causal inference or applied machine...
rider pay, incentives and surge pricing; · rider supply and fleet sizing at a local level; · balancing supply and consumer demand;