Soft Services Supervisor

LOCATION: THE HOWARD CENTRE, Welwyn Garden City, AL8 6HA CONTRACT: Full Time, 42 hours per week SHIFT PATTERN: 4 days on 4 days off (0700-1900) PAY RATE: £16.57 per hour ROLE OVERVIEW AND PURPOSE The Soft Services Supervisor is responsible for delivering security and cleaning services to ABM’s exacting standards. You will ensure that the site management centre, all public areas (including service yards, car park, loading bays, common areas, and back-of-house spaces) are secure, safe, and clean to a level that consistently exceeds client expectations. KEY RESPONSIBILITIES • Support site management in operational HR activities to recruit, retain, and develop the security team. - Manage staff attendance and absence records in line with company policies and procedures. - Set objectives for direct reports following company procedures; apply consistent approaches and mechanisms across t