Customer Success Manager

As a Customer Success Manager within our Aviation business, you will be responsible for ensuring customers realize maximum value from Spire's aviation data and analytics solutions throughout their lifecycle. You will act as a trusted advisor, helping customers successfully onboard, adopt our products, achieve their business objectives, and ultimately maximize the value of their investment. You'll build strong relationships with customers, proactively identify opportunities to improve engagement, reduce churn, and partner closely with Sales to support renewals and account growth. Success in this role requires excellent relationship management, commercial awareness, strong project coordination skills, and the ability to collaborate across Product, Engineering, Sales and Customer Support teams to deliver an outstanding customer experience. What You'll Do - Own a portfolio of aviatio