Customer Success Manager (Remote, UK)

Join Easygenerator and help customers unlock the full value of e-learning Step into an exciting role with an innovative e-learning software company in the EdTech space as a Customer Success Manager. Easygenerator is a fast-growing scale-up revolutionizing e-learning with our award-winning authoring tool. Join us to build trustful relationships with customers across a broad range of industries and geographies, and drive the retention, expansion, and advocacy that fuel our growth. What you will be doing - Own and manage a portfolio of accounts, ensuring high levels of customer satisfaction, retention, and growth. - Build and sustain strong relationships with key stakeholders, acting as a trusted advisor to help customers achieve their business outcomes. - Objectively assess account health scores and proactively take action to improve them. - Identify potential risks within accounts ear