Global Account Director UK
Miratech
LondonRemotefull timeBusiness DevelopmentPosted 3mo agoEarly applicant likely
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We are looking for a Global Account Director based in the UK to manage and grow a portfolio of Miratech's strategic enterprise accounts. Initially, the role will focus on a select group of key strategic accounts, with the portfolio evolving over time as new accounts are added. The primary objective is to drive multi-year revenue growth by expanding Miratech's footprint, strengthening executive relationships, and identifying high-value transformation opportunities. You will work closely with senior client stakeholders to position Miratech as a trusted strategic partner, uncover new business opportunities, and convert targeted initiatives into long-term, enterprise-wide engagements. The ideal candidate demonstrates strong executive presence, commercial acumen, and the ability to navigate complex global organizations while driving both relationship depth and sustainable revenue growth.
Responsibilities
- Drive multi-year revenue growth within assigned strategic accounts
- Expand Miratech’s footprint across business units, geographies, and technology domains
- Build and maintain deep executive relationships (CIO, CTO, COO, CX, Digital, Procurement)
- Identify and shape large transformation programs early, before formal RFP stages
- Convert single-tower engagements into enterprise-wide partnerships
- Scale account revenue significantly, driving long-term account growth (e.g., $5M → $20M+ and beyond)
- Perform other duties as may be required, consistent with the purpose of this role
- 5–15+ years of experience in enterprise sales or account leadership roles
- Proven track record managing and growing large global accounts (ideally Fortune 100)
- Experience selling CX transformation, cloud, AI, or digital engineering solutions
- Demonstrated success in originating and closing large deals ($5M–$100M+ TCV)
- Strong executive presence and relationship-building capability
- Experience working across global delivery models (US, India, nearshore, offshore)
- Experience in BFSI/Healthcare & Life Sciences/Manufacturing ecosystem partners (AWS, Google, Genesys, etc.) is a plus
About Miratech
Miratech develops workforce management and cloud-based customer engagement platforms that help organizations optimize staffing, scheduling, forecasting, and customer service operations. The company works with customers across contact centers, finance, travel, and lifestyle services to improve operational efficiency and customer experiences.
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