Internal Business Development Manager

Reporting to the Strategic Relationship Manager -Real Estate , you will manage a strategic panel of partners working closely with the SRM on offering a support function. The role will involve working as an internal BDM maximising existing relationships and new business opportunities while supporting brokers with existing pipeline and UW queries. Key Role Responsibilities - Actively manage application pipeline through contact with the broker and internal departments.. - Achievement of originations budget aligned with SRM target. - Input and maintain accurate and current pipeline management. - Liaise with relevant departments of the business supporting existing pipeline and management of cases. - Support the regional SRM with a panel of Strategic Partners and a selection of allocated broker partners based in Scotland. - Achievement of targets and KPI’s to increase business volumes. - Challenge and evidence aspects of specific cases where we can demonstrate a case fits the credit policy and work with risk and credit. - Take ownership for complying with the Training and Competence scheme, personal development and regulatory training requirements. - Project work as and when required. - Supporting the internal sales desk on a adhoc basis when required. Skills & Experience - Proven experience in the Mortgage or Financial Services Industry - Previous experience in an outbound & inbound telesales environment - Previous experience as a telemarketer or similar sales/customer service telephone role - Strong communication skills both verbal and written - A background of successful relationship building or client management - Excellent call handling, listening and influencing skills - The confidence to pursue leads and overcome objections - PC literate with a good knowledge of Outlook, Word, Excel and CRM systems - Proactive team player - ability to work on own initiative; solo and as part of a team - Self-motivated and enthusiastic with the drive to succeed and deliver results - Ability to multitask to ensure SLA’s are met