F&B Team Leader (evenings)

Job Purpose: To support the smooth and efficient operation of the hotel bar, ensuring excellent guest service, high operational standards and a positive team environment. Key Responsibilities: - Lead and support the bar team during daily operations and service. - Ensure guests receive friendly, professional and efficient service. - Assist with opening and closing procedures, including cash handling and stock checks. - Maintain high standards of cleanliness, - Presentation, hygiene and health & safety. - Prepare and serve drinks in line with hotel standards and responsible service requirements. - Monitor stock levels and minimise waste and breakages. - Train, coach and support team members to improve performance and service standards. - Deal confidently with guest requests, feedback and complaints. - Ensure all bar procedures and hotel policies are followed. - Support the F&B Manager with the smooth running of the department and act as a role model for the team. Key Skills & Experience: - Previous bar or F&B experience preferred. - Strong customer service and communication skills. - Confident, organised and able to lead a team. - Good knowledge of drinks and bar service. - Ability to work under pressure in a busy hotel environment. - Professional attitude with a strong focus on guest satisfaction.