Production Editor - Journals

We have an exciting opportunity within our Journals Production department for a Production Editor to join the team. Production Editors co-ordinate interactions between authors, editors and suppliers during the publishing of articles and issues. Production Editors work closely with third-party suppliers to deliver excellent customer experience by ensuring the publishing process functions effectively across all journals in their portfolio. Key responsibilities: - Communicate effectively to provide timely first-rate customer service for authors, editors, suppliers and societies - Ensure article and issue publication run to agreed schedules and budgets - Analyse errors and defects and put corrective actions in place to ensure quality is improved - Monitor and manage supplier performance and provide constructive feedback to ensure high-quality outputs - Develop a detailed knowledge of how supplier processes work to collaborate on problem solving, defect management and sharing best practice - Share and communicate best practice with editors, authors, societies, suppliers and internal colleague - Understand how journals can be developed and drive through changes to ensure each title is developed to its full potential in line with Taylor & Francis standards - Identify opportunities for change at the product level and actively sell the benefits to editors and internal colleagues - Work as an enthusiastic and cooperative team player within a dynamic, effective and flexible team - Take ownership and accountability for your portfolio of titles including all communication with internal and external customers and suppliers and error management Please include a covering letter while applying - explain your motivation to apply and the transferable skills you would bring to this role. Knowledge and Qualifications The ideal candidate will have knowledge and experience of: - Working as part of a team - Working in a process-driven environment - Working with external suppliers and partners - Project management of small projects - Industry and market awareness - Working in a customer-facing role Previous experience in a similar role is preferred but not essential, full training will be provided.