Technical Support Manager, Amazon Robotics Technical Support (ARTS)
Amazon
LondonOn-sitefull timeOperations, IT, & Support EngineeringPosted 1mo agoEarly applicant likely
This role is aggregated from the employer's public careers feed - the button opens their application page.
Do you thrive on innovation? Is problem-solving through collaboration second nature to you? Do you love seeing the direct impact of your work on a global scale? If you answered yes to any of these, you’ll
Basic qualifications:
- Bachelor's degree in Computer Science, Computer Engineering or a related technical discipline
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- Experience driving projects to improve operations and support-related processes
- Experience leading technical support teams
- Experience in technical support work, engineering, or an operations environment
- 4+ years of management or direct team leader experience in a similarly complex technical support environment (6+ FTEs).
- Proven experience leading high severity active incident restoration efforts, as a technical authority or Incident Manager.
About Amazon
Amazon operates data center infrastructure, develops automotive retail platforms, and provides meetings and events services - roles advertised include program managers for physical infrastructure projects, account managers for marketplace partnerships, and service delivery managers for corporate events.
All Amazon jobsStop searching - get matched.
Upload your CV and our AI will surface roles like this one, with the reasons they fit you.
Upload CV - it's free