Field Service Engineer - Leicester, UK

- Plan and perform preventative maintenance and calibration activities in line with Anton Paar Corporate Service Standards, completing all required documentation accurately. - Diagnose and execute instrument repairs at customer sites (or in-house where required), providing detailed service reports. - Deliver remote technical support via telephone and online channels to customers and colleagues. - Collaborate flexibly with the wider service team to support large, multi-instrument contracts, including travel and occasional overnight stays. - Maintain van stock to KPI standards, ensuring efficient replenishment and maximising first-time fix rates. - Keep all tooling and test equipment in full working and calibrated condition. - Identify and generate sales leads for instruments and service opportunities during service visits. - Accurately record service activities, communications, and parts usage within the CRM system. - HNC (or higher) in an Engineering discipline – Electronics preferred. - Proven field service experience working on complex analytical instrumentation at customer sites. - Experience with systems utilising compressed gases, vacuum systems, and potentially hazardous substances. - Ability to interpret scientific/analytical data and resolve technical customer queries. - Competence using standard electronic test equipment. - Strong organisational skills with clear written and verbal communication abilities. - IT literate, ideally with experience using CRM systems; proficient in MS Office applications. - Self-motivated, flexible, and willing to travel with occasional overnight stays. - Full, clean UK driving license.