Fulfilment & Support Officer

What you’ll do You'll play a hands-on role across a wide mix of activities - from creating and sending fundraising packs to processing pledger results and working closely with the rest of our fundraising team to keep everything running seamlessly. Your responsibilities - Support fundraising teams with appeals, campaigns and events - Handle fulfilment tasks: welcome packs, pledger thank-you letters, and fundraising materials - Liaise with colleagues and suppliers to meet supporter needs - Bring ideas to team meetings to improve how we work - Tackle challenges, support colleagues, and get involved in projects as the team grows - Always follow Marie Curie’s policies and standards What you need - Basic proficiency in Microsoft Word, Excel and Outlook. - Strong written and verbal communication skills. - Ability to work independently whilst following established processes. - Strong organisation skills with the ability to manage workload effectively. - High attention to detail and commitment to quality. - Team player who collaborates effectively with colleagues and stakeholders. - Ability to build positive relationships internally and externally. Please see the full job description here. Application Process As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Close date for applications: Sunday 13th September 2026 Salary: £23,133 - £24,308 - Pro rata salary - £14,584.8 Contract: Part time, 21 hours per week Based: Edinburgh Office Benefits you’ll LOVE: - Flexible working. We’re happy to discuss flexible working at the interview stage. - 25 days annual leave (exclusive of Bank Holidays) - Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) - Loan schemes for bikes; computers and season tickets - Continuous professional development opportunities. - Industry-leading training programmes - Wellbeing and Employee Assistance Programmes - Enhanced bereavement, family friendly and sickness benefits - Access to Blue Light Card membership - Subsidised Eye Care