Casual Beauty Assistant

What You'll Do - Greet and engage every customer with confidence and warmth, delivering a best-in-class welcome. - Offer expert advice across skincare, makeup, and fragrance, with recommendations that feel personal. - Demonstrate product application and support beauty consultations or services where applicable. - Bring brand activations, events, and promotions to life, encouraging trial and discovery. - Stay sharp on product knowledge, new launches, and the latest beauty trends. - Keep counters and displays fully stocked, immaculate, and visually inspiring. - Step in to support tills or other departments to keep the customer journey seamless. - Stay alert and compliant with store procedures to support loss prevention. - Follow health and safety standards at all times. - Represent Flannels and our beauty brand partners to the highest standard, in service and in presentation. What You'll Bring - Relevant experience in beauty, retail, or hospitality, with a customer-first mindset. - Confidence and warmth that builds trust and lasting relationships. - A genuine passion for delivering a luxury shopping experience through beauty expertise. - A target-driven approach and the drive to exceed sales goals. - A team-first attitude, ready to support other areas of the store when needed. - Flexibility, reliability, and adaptability in a fast-paced environment. - Polished personal presentation and a real interest in beauty and style.