NICE

Demonstrate deep subject matter expertise in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. · Provide advanced technical support to...

Maintaining, monitoring, and supporting large-scale production infrastructure environments across cloud and datacenter platforms. · Administering AWS resources and services to ensure security, availability, and...

Maintaining, monitoring, and supporting enterprise production infrastructure environments to ensure maximum uptime and performance. · Administering AWS cloud resources and services, ensuring security, scalability, and...

Be the single, unmistakable point of ownership for our most strategic accounts - the person customers and partners trust to make things happen · Walk into any room - boardroom, business review, executive briefing - and...

Build a genuine reputation across your portfolio as the person customers and partners trust to sort things out · Get comfortable in the room - business reviews, escalations, tougher conversations - and keep pushing...

Demonstrate deep subject matter expertise in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. · Provide advanced technical support to...

Act as a primary or escalation responder in a 24x7 on‑call rotation · Lead or support Major Incident (MI) response, including triage, mitigation, and resolution · Coordinate across Engineering, Infrastructure, Security,...

Trusted Advisor: Serve as the primary point of contact for UK Sovereign customers on all matters related to security posture, vulnerabilities, remediation activities, and trust documentation. · Security Questionnaires:...

Be able to communicate effectively, including via email, instant message, phone, and video conferencing tools. · Be fierce in your pursuit of product quality. · Be an excellent problem solver with an active interest in...

Acquiring new enterprise companies from all industries within the UK&I region · Building and maintaining an effective pipeline by self-directed prospecting · Developing, maintaining and reviewing territory plans that...

Act as the strategic legal lead for the International Region, ensuring legal support is aligned with business priorities and regional objectives. · Serve as a trusted advisor to senior leaders, contributing legal...

A NiCE AI Forward Deployed Engineer is a highly technical full-stack engineer responsible for designing, building, and deploying AI-driven customer engagement solutions using the NiCE digital and AI portfolio. This role...

Deliver demonstrations that align the NiCE portfolio with the customer’s business challenges · Identify all functional and technical challenges of assigned accounts · Manage and interpret customer requirements and use...

Run the production environment by monitoring availability and taking a holistic view of system health · Build software and systems to manage platform infrastructure and applications · Improve reliability, quality, and...

Demonstrate deep subject matter expertise in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. · Provide advanced technical support to...

Provides best practice guidance to ensure customer fully optimises their business process and maximises the full potential of the NiCE offered solution(s) · Designs change strategy across people, process & technology ·...

Drive infrastructure standardization and operational excellence by designing and developing scalable automation frameworks in Python that enable consistent and repeatable deployments across cloud and on-premises...

Provides best practice guidance to ensure customer fully optimises their business process and maximises the full potential of the NiCE offered solution(s) · Designs change strategy across people, process & technology ·...

Drive infrastructure standardization and operational excellence by designing and developing scalable automation frameworks in Python that enable consistent and repeatable deployments across cloud and on-premises...

Trusted Advisor: Serve as the primary point of contact for UK Sovereign customers on all matters related to security posture, vulnerabilities, remediation activities, and trust documentation. · Security Questionnaires:...

Analyze and report on market opportunities that arise and detail how NICE can potential address the opportunity · Work within the global sales force ensuring the growth of the market segment as well as assisting will...

Drive infrastructure standardization and operational excellence by designing and developing scalable automation frameworks in Python that enable consistent and repeatable deployments across cloud and on-premises...

Drive infrastructure standardization and operational excellence by designing and developing scalable automation frameworks in Python that enable consistent and repeatable deployments across cloud and on-premises...

Own and drive new business sales across your assigned territory · Take over and progress selected in-flight opportunities while building new pipeline · Manage the full sales cycle: account planning, qualification, value...

Design, build, test and maintain high quality Angular-based frontend applications using modern engineering practices. · Use AI tools to accelerate development, improve code quality, explore solutions and reduce toil,...

Discovery & Research: Conduct interviews with law enforcement, emergency dispatchers, or legal clerks to identify pain points that can be solved via AI (e.g., automated transcription, predictive resource allocation, or...

Here at NICE Public Safety, we provide state of the art solutions for the Public Safety & Justice market, providing software as a service for multi-media evidence management and Emergency Contact Centres to a worldwide...

Be able to communicate effectively, including via email, instant message, phone, and video conferencing tools. · Be fierce in your pursuit of product quality. · Be an excellent problem solver with an active interest in...

Design, build, and maintain continuous integration and continuous delivery (CI/CD) pipelines for rapid, quality-assured deployment of software deliverables. · Build and manage Infrastructure as Code (IaC) using tools...

Drive solution adoption of the NiCE portfolio within Capgemini, Accenture and Deloitte across UKI and Europe. · Support in-flight GSI opportunities by assisting with functional and technical discovery, solution design...

Internal Audit Execution: Conduct internal audits to evaluate and enhance IT controls, compliance with standards, and risk management processes. · Audit Preparation: Assist internal control owners in scoping appropriate...

Own a book of enterprise and strategic customers, ensuring contract value is realized and renewal risk is proactively managed · Analyze customer, journey, and operational data to identify trends, risks, and...

Demonstrate deep subject matter expertise in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. · Provide advanced technical support to...

Acquiring new enterprise companies from all industries within the UK&I region · Building and maintaining an effective pipeline by self-directed prospecting · Developing, maintaining and reviewing territory plans that...

Act as part of a team of SRE’s that act as the ‘gatekeepers’ of production and actively manage the work backlog and develop reliability improvements. · Lead investigations into root cause outages, performance, and cost...

Implementing and supporting custom deployments and integration of various NICE product suites for clients. · Working on non-standard configuration requests, manual database and file manipulations and other advanced...

Deliver expert-level technical guidance, troubleshooting, and platform knowledge to partner customers following readiness. · Champion product enhancements, prioritizing complex partner needs and collaborating with...

Act as a primary or escalation responder in a 24x7 on‑call rotation · Lead or support Major Incident (MI) response, including triage, mitigation, and resolution · Coordinate across Engineering, Infrastructure, Security,...

Lead, coach, and develop a team of CSMs to deliver proactive, value-driven Customer Success engagements. · Support transitioning TAMs through structured onboarding, capability uplift, and maturity into full CSM...

Serve as the day‑to‑day relationship owner for assigned Resell Partners or GSI/BPO Partners. · Understand partner business models, goals, and performance metrics to ensure alignment and shared success. · Support...

Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes · Develop and maintain strong, productive relationships with customers,...

Run the production environment by monitoring availability and taking a holistic view of system health · Build software and systems to manage platform infrastructure and applications · Improve reliability, quality, and...