Lottie

Owning the analytics function - setting the strategy, maintaining and improving the stack (Dataform, BigQuery, Fivetran, Hex and Metabase), and being the go-to person for data across the business. · Being commercially...

Be the first point of contact for partners across Found and the Lottie marketplace - responding over live chat and email and seeing tickets through from first response to resolution. · Be the human escalation point when...

Be the first point of contact for partners across Found and the Lottie marketplace - responding over live chat and email and seeing tickets through from first response to resolution. · Be the human escalation point when...

Be the first point of contact for partners across the Lottie marketplace and Found - responding over live chat and email and seeing tickets through from first response to resolution. · Be the human escalation point when...

Own and manage a high-volume portfolio of partner accounts across Lottie's marketplace and Found by Lottie, acting as the day-to-day point of contact for account health, performance, and queries. · Build genuine working...

Owning the strategy and roadmap for Eliza's conversational surfaces: voice call handling, live chat, and the handoffs between AI and humans. · Owning the conversational stack end to end: speech to text, the model and...

Build trusted relationships with families as you guide them through complex care journeys with deep personalisation - conduct consultations to understand needs and offer tailored support that see the person as a whole....

Be the first point of contact for partners across the Lottie marketplace and Found - responding over live chat and email and seeing tickets through from first response to resolution. · Be the human escalation point when...

Be the first point of contact for partners across Found and the Lottie marketplace - responding over live chat and email and seeing tickets through from first response to resolution. · Be the human escalation point when...

Be the first point of contact for partners across Found and the Lottie marketplace - responding over live chat and email and seeing tickets through from first response to resolution. · Be the human escalation point when...

Accounts Receivable Collections: Learn the AR collection process end-to-end and take ownership of it, driving continuous improvement on key metrics (DSO -how long invoices take to get paid- and past due aging). Work...

Lead Accounts Receivable Collections: Own the AR collection process end-to-end, driving continuous improvement on key metrics (DSO and past due aging). Work directly with partners and cross-functional teams to resolve...

Own and run Lottie's B2B acquisition channels beyond CRM: events (from hyper-local lunches to larger sector events), partnerships (accountants, CQC consultants, and other trusted intermediaries), direct mail, trade...