Highlightta

Maintain the subprocessor register; manage the end-to-end process for reviewing, onboarding, and notifying clients of subprocessor changes in line with contractual and regulatory obligations · Administer data retention...

Develop and execute account plans to ensure customer success and identify growth opportunities. · Own customer onboarding, ramp, and full life cycle achievement including contract renewal. · Find upsell, cross sell, and...

Culture and engagement. Lead culture and engagement across a hybrid team. Measure what matters and act on it. · Performance management. Own the performance process and make it a tool that develops people and supports...

FP&A. Build and maintain the live weekly forecast across ARR by product line, expense and cash, and lead the annual budgeting process. · Business partnership. Act as a thought partner to the COO and CEO, bringing...

Take ownership of general customer onboarding, ramp, and full life cycle achievement including contract lifecycle. · Identify customers with potential upsell, cross-sell, and expansion opportunities; work with the...

Support/Lead the onboarding of new customers and ensure a successful Zipline launch to their users. · Act as the primary point of contact for assigned customers and serve as the voice of the customer within Zipline. ·...